---
title: Rates
keywords: rates, rate list, new rate, edit rate, deactivate rate, rate name, rate type, rate category, cost price, initial price, latest price, personal time rate, product number, default VAT rate, firm and department, pricing, management pricing, billable rates, hourly rate, travel rate, product rate, per diem rate
summary: "Step-by-step guide to the Rates page under Management > Pricing: how to create, edit, filter, bulk-edit and deactivate rates, what each field in the New rate and Edit rate forms means, and how rates relate to pricing periods, cost prices, and product numbers."
url: /management/pricing
---

# Rates

## Introduction

A **rate** is a standard price Manor uses to bill a piece of work, a product, or an allowance. Every rate belongs to one of four **rate types** — **Time**, **Travel**, **Product**, or **Per diem** — and carries the baseline (**Initial price**) that applies everywhere in Manor unless a more specific price or discount overrides it.

The **Rates** page is the master list of these rates. Use it to create the rates your firm bills with, keep their cost prices and product numbers up to date, and deactivate the ones you no longer use. Other pricing tools build on top of what you set up here:

- **Pricing periods** change a rate's price from a specific date forward, without rewriting entries already logged.
- **Cost pricing periods** update a rate's internal cost across periods.
- **Client, project, and activity prices and discounts** override a rate for a specific scope.
- **Price monitoring** shows where rates are being overridden.

To understand how Manor chooses between all of these, see [Understanding Prices](prices.md).

## Before you start

- You reach the Rates page from **Management** > **Pricing**. The Pricing area opens on **Rates**.
- Configuring rates, rate categories, and pricing periods requires the **Can manage rates** permission. Viewing published rate cards and price reports requires **Can view published prices**. See [Custom Role Permissions](../administration/custom-role-permissions.md) for details.
- Rates are entered in one currency at a time. Use the currency selector at the top right of the page to switch currency; the prices shown are the rates for that currency.

## The Rates page

Open **Management** in the main menu and select **Pricing**. The page opens on **Rates**, with the other pricing pages listed to the left of the table.

![The Rates page with its filters, the New rate button, and a single rate listed](../screenshots/rates-list-page.png)

At the top right of the page you find:

- A **currency selector** — switch between the currencies your firm has enabled.
- **Settings** — opens the firm-wide **Rate settings** page (personal time rate, framework agreements toggle, and default product numbers). See [Pricing Setup](pricing-setup.md).
- **New rate** — opens the new rate form.

### Columns

| Column | What it shows |
| --- | --- |
| **Rate name** | The name of the rate. Click it to open the rate for editing. |
| **Rate type** | **Time**, **Travel**, **Product**, or **Per diem**. |
| **Rate category** | The optional category the rate is grouped under. |
| **Firm** | The firm the rate is restricted to, if any. Blank means it is available to everyone. |
| **Cost price** | The internal cost of the rate (used for profitability analysis). |
| **Initial price** | The rate's baseline billing price. |
| **Latest price** | The most recent price set through pricing periods. |
| **Default VAT rate** | The VAT rate applied to this rate, where relevant. |
| **Product number** | The code used when the rate is posted to your accounting software. |

> **Note**: A **Personal rate** column appears in the list only when personal time rates are in use (see [Pricing Setup](pricing-setup.md)). When it is shown, it marks the rates that belong to a specific user.

### Filtering and finding rates

Use the filters above the table to narrow the list:

- **Quick filter** — search by rate name.
- **Rate type** — show only one rate type, or **All rates**.
- **Rate category** — show only one category, or **All rate categories**.
- **Firm and department** — show rates for one firm or department, or all.
- **Active status** — **Active** (the default), **Inactive**, or **Both active and inactive**.
- **Clear filters** — resets every filter.

Click a column heading to sort the list, and use **Export** to download it as an Excel spreadsheet.

## Creating a rate

1. On the **Rates** page, click **New rate**.

2. Fill in the form. Fields marked with an asterisk are required.

   ![The New rate form, showing a completed Time rate with cost price, initial price, and product number](../screenshots/rates-new-form.png)

   - **Rate name** * — a clear, descriptive name, for example *Standard Hourly Rate* or *Senior Consultant*.
   - **Cost price** — the internal cost of the rate. The helper text reminds you which currency the cost is entered in (for example *Cost prices are set in ISK.*). Leave it empty if you do not track cost on this rate.
   - **Rate type** * — **Time**, **Travel**, **Product**, or **Per diem**.
   - **Rate category** — optionally pick a category to group the rate (see [Rate Categories](rate-categories.md)).
   - **Firm and/or department** — optionally restrict who can see and use the rate. The default, **Accessible to everyone**, means anyone can use it. The helper text explains: *Only users that belong to this firm and/or department will be able to see and use the rate. If nothing is selected everyone can see and use the rate.*
   - **Initial price** * — the baseline billing price. The helper text notes: *Initial price is valid until you set a period specific price.*
   - **Product number** — the code used when this rate is posted to your accounting software. If you leave it empty, Manor uses the default product number for the rate type; the helper text points to where that default is set.

   Depending on the **Rate type** you choose, extra fields appear:

   - **Travel** rates also have a **Travel rate type** (for example per distance or per trip).
   - **Travel** and **Product** rates also have a **VAT rate** field, labelled *Choose an alternative VAT rate to override default behavior*. Leave it unselected for normal VAT handling.

3. Click **Save**.

The rate is created and appears in the list. Only active rates are available when users log billable entries.

## Editing a rate

1. Click the rate's name in the list, or click the row.
2. The **Edit rate** form opens with the same fields as the new rate form.

   ![The Edit rate form, showing the Product numbers section and the Deactivate rate button](../screenshots/rates-edit-modal.png)

3. Change the fields you need and click **Save**.

The edit form adds:

- **Created at** — a read-only date showing when the rate was created.
- **Translations (0)** — opens the translations for the rate name, if your firm works in more than one language.
- **Product numbers** — a **Product number** field for the rate, plus a **Product number: <department>** override that applies on invoices where the project owner belongs to that department.

> **Tip**: Editing a rate does not change entries that have already been logged or invoices already issued — they keep the rate that applied when they were created. Changes affect new entries.

## Deactivating rates

Rates are not usually deleted, because historical entries and invoices still refer to them. Instead, deactivate a rate you no longer use:

- **From the edit form** — open the rate and click **Deactivate rate** at the bottom left of the form.
- **From the list** — select one or more rates with the checkboxes to the left of the table, then use the bulk action bar.

![The bulk action bar shown after selecting a rate, with Set rate category, Set initial price, Set cost price, and Deactivate](../screenshots/rates-bulk-actions.png)

The bulk action bar appears when at least one rate is selected and offers:

- **Set rate category** — assign the selected rates to a rate category in one step.
- **Set initial price** — set the same initial price on several rates at once.
- **Set cost price** — set the same cost price on several rates at once.
- **Deactivate** — deactivate all selected rates.

A deactivated rate no longer appears when users log billable entries, but it stays in the list. To see and manage deactivated rates, set **Active status** to **Inactive** or **Both active and inactive**.

## Related documentation

- [Pricing](pricing.md) — Overview of the Pricing section and the recommended setup order.
- [Pricing Setup](pricing-setup.md) — The firm-wide **Rate settings** page, including personal time rates and default product numbers.
- [Rate Categories](rate-categories.md) — Grouping rates into categories.
- [Pricing Periods](pricing-period-comprehensive.md) — Changing a rate's price from a specific date forward.
- [Cost Prices](cost-prices.md) — Setting the internal cost of a rate.
- [Cost Pricing Periods](cost-pricing-periods.md) — Updating cost prices across scheduled periods.
- [Pricing History](pricing-history.md) — Reviewing the initial (baseline) price of every rate.
- [Price Monitoring](price-monitoring.md) — Tracking special prices and discounts across clients and projects.
- [Framework Agreements](framework-agreements.md) — Client contracts with standard rates and assigned staff.
- [Discounts](discounts.md) — Applying percentage and fixed discounts on clients, projects, and activities.
- [Understanding Prices](prices.md) — How Manor resolves the price of a billable and where product numbers live.
- [Pricing Management](../management/management-pricing.md) — Managing rates from the Management area.
- [Custom Role Permissions](../administration/custom-role-permissions.md) — The **Rates** permissions and what they cover.