Departments

Explains how to create and manage departments to organize employees into logical groups within a firm, enabling team-based reporting, permission management, and hierarchy configuration. Covers creating sub-departments and assigning department managers.

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What are Departments?

Departments organize your employees into logical groups within your firm. They create a clear organizational structure that makes it easier to manage teams, track performance, and generate meaningful reports. Departments can include sub-departments, allowing you to mirror your actual company structure.

Why Departments Matter

Using departments helps you:

Creating a Department

To create a new department:

  1. Navigate to Management → Hierarchy.

    Hierarchy list showing firms and departments

  2. Click the New department button in the top right.

  3. Fill in the department details:

    • Name (required): Enter a descriptive name (e.g., "Accounting", "Client Services")
    • Firm and/or department (required): Select the parent organization to assign this department to
    • Department managers (optional): Choose users who will oversee this department

    New department form

  4. Click Save department.

Creating Sub-Departments

  1. Navigate to the parent department.
  2. Click Create department here.
  3. Fill in details as above.

What You Can Do with Departments

Organize Hierarchy

Create nested department structures.

Assign Managers

Designate users who manage each department.

Track by Team

Generate reports broken down by department.

Finding and Managing Departments

Viewing Departments

  1. Navigate to Management → Hierarchy to see all firms and departments.
  2. Click on any department to view its details and see assigned employees.

Editing Departments

  1. Navigate to Management → Hierarchy.

  2. Click on the department you want to edit.

  3. Click Edit department.

    Edit department modal

  4. Update the Name, Firm and/or department, or Department managers as needed.

  5. Click Save department.

Deleting Departments

  1. Navigate to Management → Hierarchy.
  2. Click on the department you want to delete.
  3. Click Edit department.
  4. Click Delete department.
  5. Confirm the deletion.

Important: You cannot delete departments that have employees or sub-departments assigned to them.

Using Department Data

Revenue Reports

Track income by team.

Performance Analysis

Compare metrics across departments.

Resource Allocation

Ensure appropriate staffing levels.

Best Practices

Use Clear Naming Choose names everyone recognizes.

Set Up Hierarchy Reflect your actual organizational structure.

Assign Managers Designate department heads for proper oversight.

Review Regularly Update department structure as organization changes.