Overview
The Hours report answers the question: "How many hours were logged? For which clients and projects? In which departments? At what location?" This report provides a comprehensive view of all time tracking data across your firm, broken down by various dimensions to help you understand where time is being spent.
Accessing the Hours Report
- Click Reports in the main navigation.
- Click Hours in the Reports submenu.
Key Sections
Total Hours
The report begins with a summary of the total hours logged during the selected period. A chart shows hours distribution across months with toggles for viewing by Days, Weeks, Months, or Years.
Time Breakdown by Project
Shows how hours are distributed across projects. Each row displays:
- Project name — The project where time was logged
- Hours — Total hours logged for that project
- Progress bar — Visual representation of hours relative to total
Time Breakdown by Client
Displays hours logged for each client or payer, helping you see which clients are requiring the most time.
Time Breakdown by Employee
Shows hours logged by each employee, useful for understanding individual utilization and workload distribution.
Time Breakdown by Rate
Breaks down hours by the rate category applied to time entries, showing how much time was logged at each rate level.
Time Breakdown by Label
Groups hours by project labels, such as "Internal", "Pro Bono", or custom labels assigned to projects. This helps categorize work by type or importance.
Time Breakdown by Project Owner's Department
Shows hours grouped by the department of the project owner, useful for departmental analysis and workload distribution.
Time Breakdown by Project Owner
Displays hours by project owner, showing workload distribution among your team members based on their ownership responsibilities.
Time Entries by Age
Shows what percentage of time entries were logged at different delays from the work date:
- 2 days later — Hours entered 2 days after work was performed
- 3 days later — Hours entered 3 days after work was performed
- 4 days later — Hours entered 4 days after work was performed
- 5 days later — Hours entered 5 days after work was performed
- Later — Hours entered more than 5 days after work
This metric helps identify time entry timeliness issues.
Time by User Role
Breaks down hours by user role (project owner vs. non-project owner), showing how much of your time is spent in management vs. billable work.
Filters
Use the filters at the top of the report to narrow down your results:
- Project — Show hours for specific projects
- Project billing settings — Filter by projects with specific billing configurations
- Client — Filter by client or payer
- User — Show hours for specific employees
- Rate — Filter by rate category
- Label — Filter by project labels
- Firm and department — Filter by department
- Owner — Show hours for projects owned by specific users
- Billing status — Filter by billing status (billable, non-billable, write-off)
Time Resolution
At the top of the chart, choose how to view time distribution:
- Days — View hours broken down by day
- Weeks — View hours broken down by week
- Months — View hours broken down by month (default)
- Years — View hours broken down by year
Use Cases
Identify over- and under-utilized employees Filter by user to see who is logging the most hours. Combine with the rate filter to understand where high-value time is going.
Understand client profitability Look at hours by client compared with billed revenue from the Billed Revenue report to calculate profitability.
Improve time entry accuracy Review "Time entries by age" to identify delays in time tracking and provide training to improve daily entry practices.
Analyze departmental workload Filter by department to see which departments are busiest and distribute work accordingly.
Track project progress Compare estimated hours (from project settings) to actual hours logged to see if projects are on track.